Terms of Use
Terms and conditions governing your use of our website and services
Effective Date: 15 September 2026
Agreement to Terms
By accessing or using the Alpine-raven website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
These terms constitute a legally binding agreement between you and Alpine-raven regarding your use of our website and consultation services.
Description of Services
Alpine-raven provides automotive consultation services to help individuals and businesses make informed decisions about vehicle purchases, particularly regarding petrol, hybrid, and electric vehicle options. Our services include but are not limited to:
- Vehicle assessment consultations
- Total cost of ownership analysis
- Electric vehicle transition planning
- Fleet consultation services
- Home charging assessments
Nature of Advice
The information and recommendations provided through our services are intended for general guidance only. While we strive to provide accurate and helpful advice based on the information you provide, our consultations:
- Do not constitute financial, legal, or professional advice
- Are based on data available at the time of consultation
- May not account for all factors relevant to your specific situation
- Should be considered alongside your own research and judgement
We recommend consulting with qualified financial advisors, accountants, or other professionals before making significant purchase decisions.
User Responsibilities
When using our website and services, you agree to:
- Provide accurate and complete information
- Use our services only for lawful purposes
- Not attempt to interfere with the proper operation of our website
- Not reproduce, distribute, or modify our content without permission
- Respect the intellectual property rights of Alpine-raven and third parties
Payment and Refunds
Payment for consultation services is required prior to the scheduled consultation. Prices are quoted in Australian Dollars and are subject to change.
Refund requests will be considered on a case-by-case basis. If you need to cancel or reschedule a consultation, please notify us at least 48 hours in advance. Late cancellations or no-shows may result in forfeiture of fees.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Alpine-raven or its content suppliers and is protected by Australian and international intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this website without our prior written consent.
Limitation of Liability
To the maximum extent permitted by law, Alpine-raven shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Our total liability for any claims arising from your use of our services shall not exceed the fees you paid for the relevant consultation.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or personal injury caused by negligence.
Disclaimer of Warranties
Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
- Our services will meet your specific requirements
- Our website will be uninterrupted, timely, or error-free
- Any results from our services will be accurate or reliable
- Any defects will be corrected
Indemnification
You agree to indemnify and hold harmless Alpine-raven, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, your violation of these terms, or your violation of any rights of third parties.
External Links
Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content or practices of linked sites.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
Termination
We may terminate or suspend your access to our website and services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.
Governing Law
These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of New South Wales.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
For questions about these Terms of Use, please contact us:
Alpine-raven
Level 12, 345 George Street
Sydney NSW 2000
Australia
Email: [email protected]